At Shafi, we understand that trusting your doctor is essential for your peace of mind. That’s why all our doctors are carefully selected and accredited by US medical boards to ensure the highest standards of care. Every doctor’s medical license is verified before they join our platform, so you can feel confident in their expertise.

Additionally, we maintain strict quality measures, using patient assessments and reviews to uphold excellence. You’ll also find detailed bios and photos of our doctors, highlighting their qualifications and specializations, to help you choose the one that’s right for you.

Yes! We’ve designed Shafi to be as simple and user-friendly as possible. Whether you’re tech-savvy or just getting comfortable with online platforms, our onboarding process will guide you step by step to get started quickly.

If you ever run into issues, our friendly support team is just a message away on WhatsApp or a phone call, ready to help you solve any problem and ensure you receive uninterrupted care.

We understand how important it is to feel seen and respected during medical consultations. That’s why our network of doctors includes individuals from diverse cultural backgrounds who speak multiple languages, ensuring clear and comfortable communication. Our doctors take pride in respecting the traditions, beliefs, and preferences of every patient.

Your privacy is our top priority. Shafi uses advanced encryption technology to safeguard all your personal and medical data. Only you and your doctor have access to your information—it is never shared with unauthorized parties.

We also hold inclusivity and non-judgment as core principles, so you can discuss your concerns freely, knowing you’ll always be treated with respect and confidentiality.

Virtual care has proven to be highly effective for many health concerns, especially for non-urgent cases, second opinions, and ongoing consultations. At Shafi, our doctors are trained to provide exceptional care remotely, leveraging technology to bridge the gap.

Research shows that virtual consultations can deliver results comparable to in-person visits in many scenarios. Rest assured, you’re in capable hands with Shafi.

We understand that healthcare costs can be a concern, but with Shafi, you save money in the long run by receiving accurate advice that prevents unnecessary tests or visits. Plus, part of every consultation fee helps fund free healthcare for people in need, such as refugees and those in humanitarian crises. By choosing Shafi, you’re not only investing in your health but also contributing to a meaningful cause.

No problem! If you don’t have a credit card, a family member or friend living abroad can easily purchase a consultation for you using theirs. We are also working on adding more local payment options to make it even easier for you to access care.

If you are in a life-threatening situation or need urgent medical care, please call or visit your local emergency medical services. Shafi is not intended to be used for emergency situations.

With Shafi, you’re never alone on your health journey. Our mission is to provide top-quality care, delivered by highly qualified doctors who truly care about your well-being. We’re committed to respecting your values, addressing your concerns, and making healthcare accessible, private, and compassionate.